FAQ
You asked, we answered.
How we scope, price, build and support the work. Anything missing, just ask.
BROWSE BY TOPIC
Delivery
3 QUESTIONSA short discovery call, a written scope with fixed price and timeline, then weekly demos until launch. You always know what is being built next.
Yes. We start with a technical audit, document what we find, then stabilise before adding features.
Small scopes usually start within a week. Larger builds are scheduled at the discovery call.
Pricing
2 QUESTIONSFixed price per milestone for defined scope, or a monthly retainer for ongoing product and IT work. No hourly surprises.
Websites start in the low five figures AED; app and automation builds are scoped per milestone. You get the number before work begins.
Automation
3 QUESTIONSBoth exist. We audit your processes first and only recommend it where it removes measurable manual work — and we say so when it won't.
Into infrastructure you control. We prefer private deployments or providers with no-training guarantees, and we document every data path.
Pipelines run against staging first, every step is logged, and each has a manual override. Nothing writes to production unreviewed.
Blockchain
2 QUESTIONSOften not. Chain earns its place when multiple parties must trust one record without trusting each other. Otherwise a signed database is cheaper and faster.
EVM chains primarily — Ethereum, Polygon, Base — plus testnet-first delivery and third-party audits before mainnet.
Support
2 QUESTIONSOur managed IT service covers hosting, backups, uptime monitoring and security patching with an agreed response time.
You do. Repositories, cloud accounts and domains are in your name from day one.